Encrytion completet-but wallet emty when reopened


Dear Supportteam,

I just dowmloaded and transfered my coins to my wallet on my computer. The transfer went fine and my coin got transfered to my wallet. I followed the instructions and then I had encryptet my wallet and it said ok-I did that.

When I reopened my wallet there was no coins and no encryption.

What to do?

Thank in adwance/Henriette

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Henriette 4 months 1 Answer 2611 views 0

Answer ( 1 )

  1. Are you using the latest version of the wallet? Often when the version is outdated it will not connect to the network correctly but the balance will still exist on the network.

    Please ensure you have updated the wallet and if you are still having issues after this email support@mb8coin.io we will be happy to help you there.

    Best answer

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